01
Who arrives
Know the expert before the door opens.
Open the profile to see identity context, relevant skills, ratings and completed service history.
Profile shown before booking
Built into every booking
Know who is coming. Know what you agreed to.
Review the expert, scope, price route and timing before you book. Keep every update and approved change in one place afterwards.
Expert details
Price and scope
Live booking status
Help in the booking
Before you book
Three questions should be answered before anyone arrives.
Who is doing the work? What will it cost? What happens next? XIONA keeps those answers visible.
02
What it costs
Understand the scope before committing.
See a fixed starting price or know that the job needs a quote. Cancellation terms appear before confirmation.
Price route shown upfront03
What happens next
Follow the service from request to result.
Follow status, arrival and messages in the booking. Approved changes and completion stay in its history.
One booking historyAfter you book
Everything about the job stays in one place.
Stop searching through calls, separate chats and screenshots. Open the booking to see the current status and full record.
Current status
See whether the request is being reviewed, confirmed, on the way or complete.
The expert
Skills, service history and relevant checks remain beside the booking.
One conversation
Questions, updates and decisions stay in the same service thread.
Payment record
When payments are enabled, the confirmed amount and receipt stay attached.
Interface preview
Bookings
UpcomingIn progressCompleted
Washing machine repair
ConfirmedTomorrow, 10:00 — 12:00
TKTomasz K.4.9 (128)
221B Baker Street, London NW1 6XE
View details
Expert standards
Expert checks do not stop at sign-up.
Entry requirements establish who can offer a service. Completed work and feedback keep building the record afterwards.
See the expert experience- 01
Identity
Core identity details are collected and reviewed before an expert can go live.
- 02
Capability
Each service can require relevant experience, licences or local credentials.
- 03
Completed work
Service outcomes and customer feedback continue shaping the profile after approval.
- 04
Accountability
Every accepted booking remains connected to the customer, expert and agreed work.
If plans change
The booking record changes with them.
Price updates, cancellations, support and feedback remain attached to the service they belong to.
Payment record
The confirmed amount, method and receipt remain attached when payments are enabled.
Cancellation terms
See the rules before confirmation and keep any cancellation in the booking history.
Support with context
Open help from the booking so the service details do not need to be explained again.
Feedback after completion
Ratings follow completed work and remain connected to the relevant service.
Ready when you are
Book the service. Keep the confidence.
Choose what you need and manage the whole experience through one trusted place.